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We welcome your feedback

Your feedback; the suggestions, complaints and the compliments you share with us, help shape our service to meet our commitment to you. 

You are entitled to provide compliments and improvement suggestions, or to tell us about a concern you have anonymously. Please note however, we may not be able to adequately address a concern or provide feedback without this information.

Giving your feedback

Email us:

Write to us, including your contact details, at:

Sonic Genetics 
Level 17, Grosvenor Place,
225 George Street,
Sydney NSW 2000, Australia

Our response to your feedback

Your feedback will be acknowledged within two business days.

We aim to give a final response to you in a timely manner and will contact you if we need further assistance.